Return & Refund Policy – Al Ahmad Interiors

Effective Date: December 26, 2025

At Al Ahmad Interiors, we strive to ensure your complete satisfaction with every purchase. Please read our return and refund policy carefully.

1. Returns

• You may request a return within 7 days of receiving your order.
• To be eligible for a return:
  • The item must be unused and in original condition
  • All original packaging, tags, and accessories must be intact
• Customized or personalized items (e.g., custom design furniture, décor) are not eligible for return unless defective.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7–10 business days via the original payment method.
• Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.

3. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery.
• We will arrange for a replacement or full refund, including shipping costs.

4. How to Return

• Contact us at alahmadinteriors26@gmail.com with your order number and reason for return.
• We will provide instructions for returning the item safely.